Terms & Conditions
1.D-PRO Role:
1.1. The Services: D-PRO will provide the services described in the Quote/Production Estimate as presented. As an campaign develops, it may be that the scope of the required work changes. D-PRO will seek to discuss it with you at the earliest opportunity in order to agree upon any variations to the scope of the Services and the Quote/Production Estimate, which may be necessary.
1.2. Termination: Should you wish to terminate the contract after the commencement of work, you will be invoiced for work already completed. 1.3. Force Majeure: D-PRO shall not be liable for any delay or failure to perform their obligations where such delay or failure to perform arises from circumstances outside D-PRO reasonable control.
2.Payment Terms:
2.1. Payment Terms: Invoices shall be settled by bank transfer into D-PRO nominated bank account within 7 days of the date on the invoice unless agreed otherwise. D-PRO retain ownership of all work until full payment has been made.
2.2. Other Specialist Services: D-PRO estimate is exclusive of third-party costs such as photography, illustration, video production, sound recording etc unless otherwise included in the estimate. D-PRO may, unless you instruct us otherwise, seek such specialist services on areas outside our expertise. The costs of such services will be passed on to and will be quoted according.
3.Scoping:
D-PRO will provide a scoping document which details the functionality in the work we do for our clients, this includes but is not limited to a website, application or marketing campaign. Where the client signs and approves this scoping document, any changes beyond the scope will be handled as a new update and priced accordingly.
4.Content:
4.1. Content and Images: It is your responsibility to provide us with the required information about your business and marketing objectives. D-PRO takes no responsibility for errors in content supplied by you. Any changes thus incurred may be chargeable at standard rates. Unless specified otherwise, it is your responsibility to provide all necessary text and graphic materials that make up the content of the work. All content must be supplied in a suitable digital format unless agreed otherwise beforehand. Images should be supplied as jpeg, gif, tif, png or psd format. Text should be supplied as a Microsoft Word document. Failure to supply material in an easily accessible format may result in additional cost being incurred for retyping text. Where the content which is provided is in a form where a significant amount of copy writing is required, a further charge may be made.
4.2. You grant D-PRO permission to utilise logos and any other company identity for the purposes of creating the project. You agree to indemnify D-PRO from any and all claims arising from your negligence or inability to obtain proper copyright permissions for all content supplied.
5.Confidentiality:
D-PRO will keep your documents and affairs confidential at all times, unless you permit disclosure or the relevant circumstances are already in the public domain.
6. Indemnity:
All services may be used for lawful purposes only. You agree to indemnify and hold D-PRO harmless from any claims resulting from your use of our service that damages you or any other party.
7. Liability:
Our total liability to you in contract or in tort arising in connection with this contract shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings or for any other indirect or consequential loss.
8. Change:
These Terms and Conditions (and/or the contents of any agreement to which they relate) may be varied or superseded at any time by agreement in writing between us. Any change shall not affect any rights or obligations of either of us that may already have accrued, unless otherwise specifically agreed.